111db's Responsible Gaming Policy and Commitment
Play for fun, stay within your limits. 111db is always here to ensure your healthy and safe entertainment.
When gaming is entertainment, it stays enjoyable
111db believes that online betting and casino gaming is a form of entertainment — just like watching a film or dining out. But when playing starts causing stress instead of enjoyment, it is time to seek help. Our platform is designed to always help you stay in control.
Responsible gaming is not just about keeping yourself within limits — it is also about building a healthy mindset. We want you to always enjoy your time at 111db and for it to have no negative impact on your daily life.
Before you play, ask yourself one question: "Am I playing for fun, or to win back money I've lost?" If it's the second, take a break.
Need help?
If you feel that gaming is causing problems in your life, our 24/7 support team is always ready to assist you in Bengali.
Chat with us directly via live chat, or reach us by email:
Support is available 24 hours a day, 7 days a week — in both Bengali and English.
Our Safety Tools
Deposit Limit
Set in advance how much you will deposit per day, week, or month. Once a limit is set, you can lower it instantly, but raising it requires a waiting period — this stops you from making decisions in the heat of the moment.
Time-Out Break
Temporarily close your account for any period from 24 hours up to 6 weeks. During this time you will not be able to place bets or make deposits. Come back with a clear head.
Self-Exclusion
If you feel you need a long-term break, choose self-exclusion. Your account will be fully deactivated for a set period. During this time we will not send you any promotional messages.
Session Reminder
It is important to know how long you have been playing. After a set time, a notification will remind you how much time you have spent. This helps you manage your playing time mindfully.
Loss Limit
If you lose more than a set amount, your session will automatically end. This tool protects you from large losses and keeps your budget safe.
Transaction History
You can always view a detailed record of all your bets, wins, losses, and deposits in your account. Ensuring transparency is our goal — a full picture of your spending is always at your fingertips.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself or someone close to you, seek help — you do not need to face this situation alone.
Remember: There is no guarantee of winning from gambling. Continuing to play in an attempt to recover lost money can be the start of a dangerous cycle.
- Playing repeatedly to win back lost money ("chasing losses")
- Borrowing money from friends or family to play
- Wanting to stop playing but being unable to
- Neglecting work, family, or studies
- Hiding your gambling from family
- Feeling irritable, anxious, or restless when unable to play
- Using gambling to escape stress or sadness
The Golden Rules of Healthy Gaming
Keep these simple rules in mind while playing at 111db and you will always stay safe and happy.
- Only spend money you can afford to lose without it affecting your life
- Set a budget before you play and stick to it
- Take regular breaks — at least 10 minutes of rest every hour
- Avoid betting when drinking alcohol or when unwell
- Gaming is for fun — do not treat it as a source of income
- Provide honest proof of your age — do not give false information
- Always put spending time with family and friends above everything else
How to Use the Safety Tools
Set a Deposit Limit
After logging in to your 111db account, go to "Account Settings" to set your deposit limit. Daily, weekly, or monthly — whichever suits you. Lowering a limit takes effect immediately, but raising it requires a waiting period of at least 24 hours.
Activate Time-Out
For a temporary break, choose time-out from the "Responsible Gaming" menu. You can take a break of 24 hours, 72 hours, 1 week, or 6 weeks. During this time your account will be locked and no transactions will be possible.
Self-Exclusion Process
For self-exclusion, contact us directly at [email protected] or via live chat. Our support team will help you complete the process and ensure your account is not reactivated before the period ends.
Setting a Loss Limit
In your account settings, set the maximum amount you are willing to lose within a given period. Once that amount is reached, your session will end automatically. This is one of the most effective ways to protect your finances.
Privacy guaranteed: All your safety-related information is encrypted and secure. Our support team handles these matters with complete discretion.
Protection of Minors
To register at 111db you must be 21 years of age or older. We follow an age verification process during account registration. Managing an account on behalf of a minor is strictly prohibited.
If there are children or teenagers in your home, follow the steps below:
- Use a password lock on your device and do not share your login details
- Always log out after using the 111db app or website
- Do not save passwords in your browser if children use the device
- Keep web filters or parental controls active on children's devices
- If you suspect a minor is using an account, notify us immediately
Our Commitment
111db is committed to keeping all minors safe. We take the age verification process very seriously and investigate every suspicious account.
Help and Resources
A gambling problem is a mental health issue — there is nothing to be ashamed of. Asking for help is a sign of courage. 111db will help guide you in the right direction and get the support you need.
24/7 Live Chat
At any time — even at 3 in the morning — our support team is available on live chat. Talk to us in Bengali, we will understand and help. Deposit limits, self-exclusion, or any concern — we are ready to assist with everything.
Email Support
If you prefer to write in detail, email us at [email protected]. Our team will get back to you as quickly as possible. For sensitive matters, email is a good option.
The Role of Family and Friends
If you feel someone close to you is struggling with a gambling problem, talk to them with empathy. Contact us directly — we can also guide families on what to do.
Play with Joy, Play with Responsibility
Stay safe and enjoy the best games at 111db. We are always here for any questions you may have.